If that doesn t work or you think your key is damaged you might need to get a replacement fill out this form.
Eon electric key number.
Electricity meters and emergency credit.
At this point we can give you 5 emergency credit.
You need to give either your gas card or electricity key to the employee in the store.
Put the key into the meter press the blue button repeatedly until screen r is displayed.
You need to let the employee at the store know the exact value amount that you want put on your card.
You could get 140 off your electricity bill under the warm home discount scheme.
Press and hold button a until you hear a beep.
Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth.
The shop assistant that is working will then ask you for the amount that you want applied to your key or card.
When your electricity meter beeps it s a warning that you ve got less than 50p of credit left.
To get your emergency credit just insert your key into the meter and it will transfer your 5 credit.
We can usually get a replacement to you within five working days.
Customer helpline number 0333 103 9575.
Simply register your new gas card electricity key before you topping up.
Screen r shows you how much emergency credit you have available.
You can do this by popping it into the meter and leaving it there until it beeps.
See if you re eligible extra help we offer a range of special services for customers who need a little extra help managing their energy.
The first information screen will appear there is a number in the bottom right corner of the display to tell you which screen you.
Give your key or card to the store assistant.
Fill out our application form to see if you re eligible.
How we can help.