Unlike other flooring and home improvement stores empire guarantees you ll have new floors before the holiday or they re free.
Empire carpet warranty complaints.
When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed.
This e mail account is monitored 24 hours.
The company brings hundreds of samples to your.
The response i keep getting is the system is down so i mentioned using pen paper and the telephone to coordinate the delivery.
That means if you ever have a carpet problem or complaint you may have a hard time getting anyone to help you or take responsibility for making things right.
So the carpet empire installs is of such poor quality that it stretches out in less that 4 years old.
It s our best sale.
Buying carpet from lowe s home depot empire today or costco.
Hence i am no longer buying or recommending empire carpet.
Schedule a free appointment installation of in stock styles of carpet hardwood vinyl plank vinyl tile and laminate guaranteed by 11 26 20 guarantee date for orders signed and any necessary financing.
Here s how it works.
Empire today installed 7 000 carpet in our entire home that was immediately discolored in areas upon installation and is becoming progressively worse since installation.
Empire is completely inept and unable to coordinate the transfer of a single roll of carpet from dallas to houston.
Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959.
Schedule a free in home estimate.
See bbb rating reviews complaints request a quote more.
The new carpet ha 2 feet lanes or lines the length of the carpet in several areas.
See hundreds of samples and get a price estimate on the spot.
Empire limited our active choses to two companies one being the company that produced the defective carpet.
Bbb accredited since 8 15 2006.
Carpet has a 10 year warranty and they will not followup or follow through to replace our carpet under warranty.
New carpet in eagan mn.
Half price carpet flooring plus basic.
Schedule online or call 800 588 2300.
So for a second time we picked a carpet using the same salesman.
